Out of Hours
Call
08450
202130
For general health advice available 24 hours a day
0845 4647
National Pandemic fluline
0800 1513513
Health Protection Agency
www.hpa.org.uk
Welcome
Welcome to the Station Drive Surgery web site. The surgery was established in 1982 and is run in partnership by Dr James Cullen, Dr Graham Cook, Dr Caron Morton and Dr David Partridge, with Drs Alexandra Chamberlain and Susan Williams as Associate GPs. All our doctors are highly experienced and have additional areas of expertise or special interests. We have three experienced Practice Nurses and two Health Care Assistants. We also have a Patient Services Manager and a Practice Administrator as well as a full complement of reception and administration staff to ensure that you receive the best possible service.
The surgery serves Ludlow and the surrounding areas up to a radius of approximately ten miles. Please see the map on the General Information page for our catchment area.
Most surgeries and all clinics are run on an appointment system. Reception staff are available between 8.30am and 6pm Monday to Friday. See the links on this page for out of hours care.
We believe in providing family care, with your doctor looking after all aspects of your health. You are free to consult any doctor for any medical problem but for longer term treatment we will try to book you in with a particular doctor to help with continuity of care. While you should be offered an appointment with a doctor within 24 hours, it may not be possible to see your ‘usual’ doctor if you wish to be seen urgently. We operate a duty doctor system for patients who need to be seen urgently. Occasionally you may see a locum doctor who is standing in whilst one of the doctors is on leave.
In line with NHS policy our standard appointments are for ten minutes each. Occasionally if a consultation takes longer or if a doctor is called out, this can cause delays and extra waiting for patients. We ask patients to help us by arriving punctually and keeping appointments. If for any reason you are unable to keep an appointment, please let our reception staff know and we can offer it to another patient. Our busiest times are between 8.30 and 11.30am. If you do not need to contact the surgery at these times, it will help us provide you with a better level of service if you can call later.
DID YOU KNOW?: You can now email us to order your repeat prescriptions - see our General information page for further details.