The surgery is open for routine appointments between 8am and 8pm (Monday to Friday).
Our phone lines are open from 8am until 6.30pm. We have plenty of available routine appointments. Sometimes your needs are more urgent so we operate an on-call doctor system where the duty doctor will ring you back – if your problem cannot be sorted out over the phone he or she will arrange an appropriate face-to-face appointment.
Station Drive Surgery was established in 1982 and is run in partnership by Dr Graham Cook, Dr David Partridge and Dr James Harris. We also have Dr Sally Wood and Dr Wieland Moore who are both part-time GP Associates. All our doctors are highly experienced and have additional areas of expertise or special interests. Our excellent Practice Nurses and Health Care Assistants complete our team of Clinicians. We are a training practice so sometimes you will be offered an appointment to see a qualified doctor in training as a GP. We also train medical students. In addition to this we have a Patient Services Manager and a Finance Manager as well as a full complement of reception and administration staff to ensure that you receive the best possible service.
The surgery serves Ludlow and the surrounding areas up to a radius of approximately ten miles. Please see the map on the General Information page for our catchment area. If you are housebound and unable to attend the surgery, you may request a home visit. Home visits take place at the end of morning surgery and must be requested before 10:30am.
We believe in providing family care. In accordance with Government Policy all patients have a named GP, however you are free to consult any of our doctors for any medical problem. For longer term treatment we would recommend that you try to book in with the same Doctor each time to help with continuity of care. It may not be possible to see your ‘usual’ doctor if you wish to be seen urgently.
In line with NHS policy our standard appointments are for ten minutes each. Occasionally if a consultation takes longer or if a doctor is called out, this can cause delays and extra waiting for patients. We ask patients to help us by arriving punctually and keeping appointments. If for any reason you are unable to keep an appointment, please let our reception staff know and we can offer it to another patient. Our busiest times are between 08:30 – 11.30hrs. If you do not need to contact the surgery at these times, it will help us provide you with a better level of service if you can call later.