Mental Health & Wellbeing

There is so much support available relating to health, wellbeing and coping with uncertainty & anxiety. Sometimes the hardest thing is knowing where to start looking. We have put together selected information for you and also some useful links that we think may help you continue your journey. 

Don't forget that our mental health practitioner and GPs are always here if you need us - just call 01584 872461

Urgent and Immediate Support

The 24/7 urgent mental health access service number is free to call on all networks and landlines to enable access to emergency mental health assistance. If you need immediate help, please call 0808 196 4501.

Samaritans – Call 116 123 free, 24/7, email

SHOUT for Adults – 24/7 crisis helpline – just text to 85258 or visit – It’s a place to go if you’re struggling to cope and you need immediate help
SHOUT for Young People: Text "STUDENT" to 85258 to contact the Shout Crisis Text Line, or text "YM" to the same number if you're under 19 for support from Young Minds.

Shropshire Urgent Mental Health Access Number – need urgent support? Call the 24/7 mental health helpline on 0808 196 4501 or visit

The MIX - If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text THEMIX to 85258. Do you need help now? Our crisis messenger text service provides free, 24/7 crisis support across the UK

Papyrus – prevention of young suicide (under 35) – If you're experiencing thoughts of suicide, phone Hopeline UK on 0800 068 41 41 or text them on 07786 209 687 between 9am–10pm weekdays, 2pm–10pm weekends or email or call the CALM helpline on 0800 58 58 58 between 5pm and midnight.

General Support relating to Adults

TogetherAll - TogetherAll is a secure and anonymous mental health wellbeing site with an active forum, 24/7 support from trained professionals, and a wide range of materials to help manage & improve your mental health. Free to anyone aged 16+ with a Shropshire Council postcode, TogetherAll is for anyone who may be feeling low, stressed, anxious or who wants to improve their mental wellness. Sign up at

Iapt / Shropshire Psychological Therapies - IAPT –feeling stressed, depressed or anxious? You can self-refer for counselling and psychology if you are aged 16+ and registered with a Shropshire GP - by calling the following number 0300 123 6020. We can help with worry, stress, low mood, panic, obsessive compulsion, trauma, loss, difficulties in relationships and more.  For anybody already using adult mental health services who need to contact us out of hours, contact ACCESS - 0300 124 0365, or ring for anyone who cares for someone receiving mental health services from us, or for anyone concerned about the mental health of an adult family member or close friend

Shropshire MIND – mental health charity with fantastic resources, including a specific area for COVID related mental health issues – range of support & services for people & their families affected by mental or emotional distress – 01743 368647 or email

AXIS– Axis is a specialist counselling service in Shrewsbury and Telford, offering free counselling support for women, men and children over the age of 11 who live in Shropshire/Telford & Wrekin who have suffered the trauma of sexual abuse in childhood, or rape and sexual assault. They also see family members and partners of victims who have suffered sexual trauma. In addition, they have Independent Sexual Violence Advisers who are victim focused support workers and advocates who provide independent practical support and assistance to victims of sexual violence regardless of whether the assault took place recently or in the past. Patients can self-refer by calling Shrewsbury office – 01743 357777

Alcohol and Substance misuse - Shropshire Recovery Partnership on 01743 294700 or email If you or someone you know has a problem with drugs and / or alcohol please contact the Shropshire Recovery Partnership (SRP), the treatment service that covers the county. Includes Young Addaction, a dedicated Young People’s service for 10-18 year olds.

Citizens Advice Bureau - Advice Line: 03444 99 11 00 (Monday to Friday 10am to 4pm, until 6pm on a Tuesday).

General Support relating to Children and Young People

Childline – 0800 1111 An emotional health & wellbeing service for children and YP. If you’re under 25 and have something on your mind, they will listen and support you

BEAM -  provides support for children & young people. Young people aged 13+ can contact BEAM via Young people aged 13 and under need a parent/carer to contact BEAM on their behalf at the same email address

Young Minds – mental health support for children and young people, up to age 19 – / Young Minds offer three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25. Click on the links to find out more about their Parents HelplineEmail Service and Webchat. Telephone for free on: 0808 802 5544 from 9.30 to 4pm Monday to Friday.

Kooth – need to talk? Free, anonymous and safe online support for children and YP 365 days a year –

Ludlow & Area Youth Forum Text Helpline Number is 07984352478 Monday-Friday 10am-5pm.

Green Oak Foundation 01743 340880 - Charity which offers private counselling for all ages, with a donation depending on individual circumstances. Sessions held at Station Drive Surgery. Visit for further information.

We are With You is a service supporting young people worried about drug or alcohol use. This service is free and confidential, and is for you if you're under 18, living in Shropshire and worried about your own or someone else’s drug or alcohol use. There's also a service available for those over 18.

Hope Again Bereavement Care - a safe place where you can learn from other young people, how to cope with grief, and feel less alone or 0808 808 1677 - Healthtalk is a forum for young people to share real-life experiences of a wide range of health and mental health issues, and contains links to other mental health groups and resources.

BEAT - For support with an eating disorder, phone Beat’s studentline on 0808 801 0811 or go to the Beat website to access their one to one chat forum. If you are worried about an eating disorder, please contact your GP, visit or call 111

Sexuality or gender identity support: call the Switchboard LGBT+ helpline on 0300 330 0630 between 10am and 10pm every day.

Health for Teens is an online resource, providing advice about health, feelings, lifestyle, growing up, self-harm, bullying, drugs, smoking, relationships and sexual health. Text your School Nurse on 07507 330346 for confidential advice from the school nurse service or visit

Princes Trust – excellent signposting information for mental health issues for young people –

Happy Maps – excellent website with information, resources and signposting for children of all ages and parents –

Bereavement Support

Good Grief Café - Everybody is welcome. Please call me Janna Vigar at mfg Solicitors on 01584 873156 for a quick chat and further information.

Shropshire Bereavement Support:  0345 678 9028 - a new for Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic. The offer is open to anyone who has been bereaved by either a recent death or previous loss. The Bereavement Support Service is operated by Shropshire Council and community voluntary partners Samaritans, CRUSE, and Severn Hospice and CRANE counselling. If you or someone you know could benefit from this service, please call 0345 678 9028 for further information and access.

Cruse Bereavement Care and Hope Again (the youth website of Cruse Bereavement Care) on 0808 808 1677.

Suicide Bereavement Support Service - There is a bereavement support service available for anyone living in Shropshire, Telford and Wrekin who is affected by a death by suicide or suspected suicide. You can self-refer to access support and help. Call 07483 906788 for practical and emotional support.

Places to go for information, tools and links  to support your mental health

Every Mind Matters  - Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing. And remember, mind and body go hand in hand – visit Better Health for lots of free tools and support to help you kickstart your physical health too. - - A range of content designed to give you more information about mental health and to help you to look after your mental health

NHS Links: visit at for a list of further support groups and specialist support groups.


The Magician’s Hat of Uncertainty

                   Picture of a magicians hat. Text: The Magician's Hat of Uncertainty. Few of us cope well with uncertainty. It is like a magician's hat: Huge inside and full of useless stuff like speculation and worry.                        

Few of us cope well with uncertainty. It is like a magician’s hat: huge inside and full of useless stuff like speculation and worry. 
Speculation and worry are a form of fortune telling (without the crystal ball) and if you were good at it you’d be very rich making investments…

We function better with certainty, and we can take charge of that by organising ourselves in the face of uncertainty.
One of the ways we can do this is to deal only in fact, not opinion. The news is padded out with speculation, so…

• Only check the news once a day. You won’t be missing much;
• Avoid the self-appointed social media “experts” and doom-mongers;
• Practice spotting the magician’s trapdoor of “what-if…”. It leads to speculation (and worry);
• Be kind to yourself. Don’t give yourself a hard time for not achieving more with your time. Stress is tiring us all out;
• Try to keep a normal routine and structure to your day, especially bed and meal times;
• Remember that this will pass;
If you don’t have a reliable crystal ball, beware of speculating about the future.

Sandy Russell, Mental Health Practitioner at Station Drive Surgery

Published: Jan 6, 2021