Mental Health & Wellbeing

There is so much support available relating to health, wellbeing and coping with uncertainty & anxiety. Sometimes the hardest thing is knowing where to start looking. We have put together selected information for you and also some useful links that we think may help you continue your journey. Don't forget that our mental health practitioner and GPs are always here if you need us - just call 01584 872461

Topics Below:
Support for someone experiencing suicidal thoughts
Support for mental health
Support with addiction 
Support with bereavement
Support for carers
Support for people affected by domestic violence 
Support for financial difficulties 
- Support for housing problems
Support for long term conditions
Support for people affected by sexual violence
Support for Children and Young People
Further Support

Support for someone experiencing suicidal thoughts

If you are feeling suicidal, you may be feeling very alone, lost, frightened, confused. You may be feeling there is no other way out of your problem. It may be that at the moment you are so overcome with feelings, sadness, despair, that you are not able to think clearly about other possibilities, other solutions, other alternatives, other ways of coping. Suicide is a permanent end to a temporary problem and there is support out there to help you with what you are going through. If you or someone else is in immediate danger, the quickest way to get help is by calling the emergency services on 999.

NHS Urgent Support
Service: The Shropshire Urgent Health Access Number is available 24/7 and is free to call on all networks and landlines.
If you need immediate help, call: 0808 196 4501
Website: www.mpft.nhs.uk/emergency-help
If you live outside of Shropshire: www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline/

Samaritans
Service: 24-hour service offering emotional support for people who experiencing feelings of distress or despair. Whatever you’re going through, a Samaritan will face it with you. We’re here 24-hours a day, 365-days a year.
Website: www.samaritans.org
Helpline: 116 123
Email: jo@samaritans.org

Papyrus
Service: Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice, contact HopelineUK.
Website: www.papyrus-uk.org
Hopeline: 0800 068 4141 9am-12am 365-days a year

Shout
Service: Confidential 24/7 text service offering support if you are in a crisis and need immediate help.
Text: SHOUT to 85258
Website: www.giveusashout.org

Shout for Young People
Service: Confidential 24/7 text service offering support if you are in a crisis and need immediate help.
Text: STUDENT to 85258 or text YM to 85258 if you’re under 19
Website: www.giveusashout.org

The MIX
Service: If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text us. Do you need help now? Our crisis messenger text service provides free, 24/7 crisis support across the UK
Text: THEMIX to 85258

Survivors of Bereavement by Suicide (SOBS)
Service: Emotional and practical support and local groups for anyone bereaved or affected by suicide.
Helpline: 0300 111 5065 9am-9pm 7-days a week
Website: www.uksobs.org

Campaign Against Living Miserably
Service: The Campaign Against Living Miserably (CALM) is leading a movement against suicide.
Helpline: 0800 58 58 58 5pm-midnight 365-days a year
Website: www.thecalmzone.net

Support for mental health

Mental health includes our emotional, psychological and social wellbeing. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices.

NHS
Service: The 24/7 urgent mental health access number is free to call on all networks and landlines.
Helpline: 0808 196 4501 (UK) or 0300 123 6020 (Shropshire)
If you live in England and are aged 18 or over, you can access NHS psychological therapies (IAPT) services. They offer:
- talking therapies, such as cognitive
- behavioural therapy, counselling, other therapies, and guided self-help
- help for common mental health problems, like anxiety and depression
Website: www.nhs.uk/service-search/find-a-psychological-therapies-service/

Hub of Hope
Service: The UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, private and NHS mental health support and services together in one place for the first time.
Website: www.hubofhope.co.uk
App: Free to download from your app store

Mind
Service: We provide advice and support to empower people and their families who are affected by mental or emotional distress.
Website: www.mind.org.uk
Helpline: 0300 123 3393 Mon-Fri (excl. bank hols) 9am-6pm or 01743 368647 (Shropshire)

Young Minds
Service: We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what. 24/7 support across the UK for young people and parents.
Website: www.youngminds.org.uk
Text: YM to 85258

Switchboard LGBT+ Helpline
Service: We have provided support and information to millions of people since our phone started ringing in 1974. Throughout our history we have been at the forefront of supporting our communities in facing the issues of the day.
Website: www.switchboard.lgbt
Helpline: 0300 330 0630 10am-10pm every day
Email: chris@switchboard.lgbt Emails typically replied to within 72-hours.

TogetherAll
Service: A secure and anonymous mental health wellbeing site with an active forum, 24/7 support from trained professionals, and a wide range of materials to manage and improve your mental health. Free to anyone aged 16 and over registered with a Shropshire Council postcode.
Website: www.togetherall.com

Every Mind Matters and Better Health
Service: Expert advice and practical tips to help you look after your mental health and wellbeing. And remember, mind and body go hand-in-hand so there are free tools and support at Better Health to help look after your physical health too.
Website: www.nhs.uk/every-mind-matters and www.nhs.uk/better-health

MentalHealth.org
Service: A range of content designed to give you more information about mental health and to help you to look after your mental health.
Website: www.mentalhealth.org.uk/your-mental-health  

Support with addiction

Addiction is defined as not having control over doing, taking or using something to the point where it could be harmful to you. Whatever the addiction, there are lots of ways you can seek help.

NHS
Service: The NHS website can support anyone who may be experiencing;
- Drug addiction
- Alcohol addiction
- Smoking addiction
- Gambling addiction

Website: www.nhs.uk/live-well/healthy-body/addiction-what-it-is

Talk To Frank
Service: Honest information about drugs
Website: www.talktofrank.com
Helpline: 0300 123 6600 24-hours a day, 7-days a week

Alcoholics Anonymous
Service: If you seem to be having trouble with your drinking, or if your drinking has reached a point where it worries you, you may be interested to know something about Alcoholics Anonymous and the AA programme of recovery from alcoholism.
Telephone: 0800 917 7650 24-hours a day, 7-days a week
Email: help@aamail.org  
Website: www.alcoholics-anonymous.org.uk  

Cocaine Anonymous
Service: Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction.
Telephone: 0800 612 0225 24-hours a day, 7-days a week
Website: www.cocaineanonymous.org.uk  

GamCare
Service: GamCare operates the National Gambling Helpline providing information, advice and support for anyone affected by gambling harms (including gamblers as well as family and friends who are impacted).
Helpline: 0808 8020 133
Website: www.gamcare.org

Shropshire Recovery Partnership
Service: Shropshire Recovery Partnership provides support relating to alcohol and substance misuse for you or someone you know who has a problem with drugs and/or alcohol. This includes Young Addaction which is a dedicated Young People’s service for 10-18 year olds.
Helpline: 01743 294700

Support with bereavement

Bereavement, grief and loss can cause many different symptoms and they affect people in different ways. There’s no right or wrong way to feel.

Ludlow’s Good Grief Café
Service: Everyone is welcome. Please call me, Janna, at MFG Solicitors on 01584 873156 for a quick chat and further information.

Shropshire Bereavement Support
Service: Support for Shropshire residents experiencing and suffering from bereavement and loss either recently or a previous loss.
Website: www.shropshire.gov.uk/coronavirus/information-for-the-public/mental-health-and-wellbeing/   
Helpline: 0345 678 9028

Suicide Bereavement Support Service
Service: Practical and emotional support for anyone living in Shropshire, Telford and Wrekin who is affected by a death by suicide or suspected suicide.
Helpline: 07483 906788

Cruse
Service: Grief is a natural process, but we know it can be devastating. Our specialist bereavement experts have experience in all types of loss and can offer support however and whenever the death occurred.
Website: www.cruse.org.uk
Helpline: 0808 808 1677 Mon/Fri 9.30am-5pm, Tue-Thur 9.30am-8pm, Sat/Sun 10am-2pm

Hope Again Bereavement Care
Service: Bereavement support for young people, providing a safe place where you can learn from other young people how to cope with grief and feel less alone.
Website: www.hopeagain.org  
Helpline: 0808 808 1677

National Bereavement Partnership
Service: A support helpline, counselling referral and befriending service for all those suffering from bereavement, grief, living loss, mental health issues, and those affected by the COVID-19 pandemic.
Website: www.nationalbereavementpartnership.org
Helpline: 0800 448 0800
Helpline Text: 07860 022 814 Every day, 7am-10pm

The Good Grief Trust
Service: All of us at The Good Grief Trust have lost someone we love, so we want to help you find the support you need as quickly as possible.
Website: www.thegoodgrieftrust.org

At A Loss
Service: Bereavement support by your age, type of loss and location.
Website: www.ataloss.org

Support for carers

Every day 6,000 people become carers. Many don’t know how or where to get help. It can be frightening and very lonely. Looking after someone can be tough, but you’re not on your own.

Carers UK
Service: Carers UK is here to listen, to give you expert information and advice that’s tailored to your situation, to champion your rights and support you in finding new ways to manage at home, at work, or wherever you are.
Website: www.carersuk.org

Family Action
Service: Support for those who care for children.
Website: www.family-action.org.uk
Telephone: 0808 802 6666 Mon-Fri 9am-9pm
Text: 07537 404 282
Email: familyline@family-action.org.uk

https://www.stationdrivesurgery.co.uk/carers-direct   

Support for people affected by domestic violence

Domestic violence is violence or other abuse in a domestic setting.

Domestic Violence Helpline
Service: 24-hour National Domestic Violence Helpline.
England: 0808 20000 247 24-hours a day
Men’s Advice Line (England, Wales & Scotland): 0808 801 0327 Mon-Fri 9am-8pm

Refuge
Service: Supports women and children who are experiencing, or have experienced, domestic violence or abuse. You can call their helpline for support, information and advice – including help to access their emergency accommodation.
Website: www.refuge.org.uk
You can also email for support. It is important that you specify when and if it is safe to respond and to which email address.
Women can email: helpline@womensaid.org.uk
Men can email: info@mensadviceline.org.uk
LGBT+ people can email: help@galop.org.uk

Clare’s Law
If you are concerned that your partner may have been abusive or violent in the past, you have the right to ask the police for more information. If you know someone that you think may be at risk from their partner, you have the right to ask the police. You can ask at any police station directly or you can call 101.

Support for financial difficulties

You do not have to struggle with debt alone, there are many organisations that can support you to find a way forward.

Ludlow Foodbank
Contact: 01584 874076

The UK Government
Service: If you owe people money (your ‘creditors’) you can make arrangements to pay your debts. Your options depend on the amount of money and assets you have.
Website: www.gov.uk/options-for-paying-off-your-debts

Step Change
Service: Our team of debt experts help 635,000 people a year to deal with their debt problems. With 25 years’ experience, you can be confident that we can provide the advice and support you need to achieve long-term financial control.
Website: www.stepchange.org

Citizens Advice
Service: Information about benefits, how to deal with debt, what you’re entitled to if you’re made redundant and who to speak to if you’re at risk of losing your home.
Website: www.citizensadvice.org.uk / www.cabshropshire.org.uk
Advice Line England: 0800 144 8848 or 0808 278 7894 (Shropshire)
Advice Line Wales: 0800 702 2020

National Debtline
Service: We give free and independent debt advice over the phone and online.
Website: www.nationaldebtline.org
Helpline: 0808 808 4000 Mon-Fri 9am-8pm, Sat 9.30am-1pm

Christians Against Poverty
Service: Christians Against Poverty (CAP) provides free debt help and local community groups across the UK. Our free services, run with local churches, provide practical and emotional support and show people that there is always hope.
Website: www.capuk.org
Helpline: 0800 328 0006

Support for housing problems

It can feel really hard to ask for help with housing problems, but there are lots of people you can turn to.

Your local council
Service: You may be able to get help or advice from your local council.
Website: www.gov.uk/find-local-council

Citizens Advice
Service: Get advice on applying for homeless help from the council, including making an application and challenging a decision.
Website: www.citizensadvice.org.uk / www.cabshropshire.org.uk
Advice Line England: 0800 144 8848 or 0808 278 7894 (Shropshire)
Advice Line Wales: 0800 702 2020

Crisis:
Service: We work directly with thousands of homeless people every year. We provide vital help so that people can rebuild their lives and are supported out of homelessness for good.
Website: www.crisis.org.uk/get-help

Shelter
Service: Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services.
Website: www.england.shelter.org.uk or www.sheltercymru.org.uk
Telephone: 0808 800 4444 Mon-Fri 8am-8pm, Sat/Sun 9am-5pm 365-days a year

StreetLink
Service: StreetLink enables the public to alert local outreach services about people sleeping rough in England and Wales.
Website: www.homeless.org/ourwork/national-projects/streetlink

Support for long term conditions

A chronic condition is a health condition or disease that is persistent or otherwise longlasting in its effects or a disease that comes with time.

The Patients Association
Service: Our helpline provides specialist information, advice and signposting to help you make sense of the world of health and social care.
Website: www.patientassociation.org.uk/helpline
Helpline: 0800 345 7115

Age UK
Service: For older people, their families, friends and carers, services include weekly friendship phone calls.
Website: www.ageuk.org.uk
Helpline: 0800 055 6112 8am-7pm every day of the year.

Live Well With Pain 
Service: Developed by clinicians, for clinicians and patients to help support anyone towards better self-management of their long term pain.
Website: www.my.livewellwithpain.co.uk/

Support for people affected by sexual violence

Sexual violence is any sexual act or attempt to obtain a sexual act by violence or coercion, regardless of the relationship to the victim.

Sexial Assault Referral Centres (SARCs)
Service: Sexual assault or abuse can happen to anyone at any time. It may be a one-off event or happen repeatedly. More than half of people do not come forward for help after sexual assault or abuse. The NHS want to make it clear: they are here for support and you can turn to them for specialist help. Sexual Assault Referral Centres (known as SARCs) provide a safe space and dedicated care for people who have been raped, sexually assaulted or abused.
Website: www.NHS.uk/SARCS or www.theglade.org.uk (Shropshire area)
Helpline: 0808 178 2058 (SARC, The Glade, Shropshire)

The Survivors Trust
Service: The Survivors Trust is the largest umbrella agency for specialist rape and sexual abuse services in the UK.
Helpline: 08088 010 818
Website: www.thesurvivorstrust.org

Rape Crisis
Service: the National Rape Crisis Helpline is run by Rape Crisis South London and provides support to women and girls aged 13+ who have survived any form of sexual violence, at any time in their lives.
Website: www.rasasc.org.uk/helpline
Helpline: 0808 802 9999 12pm-2.30pm and 7pm-9.30pm every day of the year

Survivors UK
Service: We are here to help sexually abused men as well as their friends and family, no matter when the abuse happened, and challenge the silence and attitudes.
Website: www.survivorsuk.org

AXIS
Service: A specialist counselling service in Shrewsbury & Telford, offering free counselling support for men, women and children aged 11 and over who have suffered the trauma of sexual abuse in childhood, or rape and sexual assault. They also see family members and partners of victims who have suffered sexual trauma. In addition, they have Independent Sexual Violence Advisors who are victim focused support workers and advocates who provide independent practical support regardless of whether the assault took place recently or in the past.
Helpline: 01743 357777

Support for children and young people

Childline
Service: An emotional health and wellbeing service for children and young people. If you’re under 25 and have something on your mind, they will listen and support you.
Helpline: 0800 1111

Kooth
Service: Free, anonymous and safe online support for children and young people who need to talk, 365-days a year.
Website: www.kooth.com   

BEAM
Service: BEAM provides support for children and young people. Young people aged 13 and above can contact BEAM directly, and parents/carers can contact BEAM on behalf of anyone under 13. Local group sessions may be running in the area.
Email: AskBeam@childrenssociety.org.uk

Ludlow and Area Youth Forum Helpline
Helpline: 07984 352 478 Mon-Fri 10am-5pm

Green Oak Foundation
Service: Private counselling for all ages, with a donation depending on individual circumstances. Sessions may be available here at Station Drive Surgery.
Website: www.thegreenoakfoundation.co.uk   

We Are With You
Service: Supporting young people who are worried about their own or someone else’s drug and/or alcohol use. It is free and confidential if you are under 18 and living in Shropshire. There is also a service for those over 18.
Website: www.wearewithyou.org.uk/services/shropshire-for-young-people  
Helpline: 01743 294700

Hope Again Bereavement Care
Service: Bereavement support, providing a safe place where you can learn from other young people how to cope with grief and feel less alone.
Website: www.hopeagain.org  
Helpline: 0808 808 1677

Healthtalk.org
Service: Healthtalk is a forum for young people to share real-life experiences of a wide range of health and mental health issues, and contains links to other groups and resources.
Website: www.healthtalk.org

BEAT
Service: For support with an eating disorder, phone BEAT’s studentline or visit the website to access their 1:1 chat forum.
Website: www.beateatingdisorders.org.uk
Helpline: 0808 801 0811

Switchboard LGBT+ Helpline
Service: Providing sexuality or gender identity support.
Website: www.switchboard.lgbt  
Helpline: 0300 330 0630 10am-10pm every day
Email: chris@switchboard.lgbt Emails typically replied to within 72-hours.

Health for Teens
Service: Advice about health, feelings, lifestyle, growing up, self-harm, bullying, drugs, smoking, relationships and sexual health.
Website: www.healthforteens.co.uk/shropshire/
Text: 07507 330346

Princes Trust
Service: Signposting information for young people, for employment and mental health. We believe that every young person should have the chance to embrace exciting opportunities. So, we help 11 to 30 year-olds to find the tools and confidence to try free courses and start careers. 
Website: www.princes-trust.org.uk  

Happy Maps
Service: Website with information, resources and signposting for children of all ages and their parents.
Website: www.happymaps.co.uk  

Further support:

A list of further support groups and specialist support groups can be found at NHS.uk: https://www.nhs.uk/mental-health/
Self-help support: https://www.stationdrivesurgery.co.uk/self-help-centre
Charity and specialist support groups: https://www.stationdrivesurgery.co.uk/charity-websites
Information for Carers: https://www.stationdrivesurgery.co.uk/carers-direct  

We are very grateful to the Hub of Hope, the UK’s leading mental health support database, for much of this information. Hub of Hope is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, private and NHS mental health support and services together in one place for the first time www.hubofhope.co.uk 

Published: Apr 12, 2022