Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery.

New Referrals and Follow-Up Clinic Appointments

If you are on a waiting list and your symptoms worsen or change, you are advised to book a telephone call with a clinician to discuss.

Patients can use the Manage My Referral part of the NHS App to log in & manage their own referrals.

Find out more about the NHS e-Referral Service

Useful Contact Numbers:

  • Referral Assessment Service (for new referrals to consultant-led clinics): 03300 248283
  • Musculoskeletal Service: 0808 175 4001

Shrewsbury and Telford Hospitals:

  • Main switchboard: 01743 261000
  • Two Week Wait bookings: 01743 261663
  • Radiology: 01743 261000 ext.1150/1172 (for both Royal Shrewsbury Hospital and Princess Royal Hospital Telford)
  • Booking & Scheduling Appointments (new & follow-up appointments): 01743 261044 or 01952 282810
  • Cardiorespiratory (24-hr ECG, Echocardiogram, Holter Test, Exercise Test): 01743 261000
  • Audiology (including Ludlow Hospital Clinic appointments): 01743 261482

Hereford County Hospital

  • Main switchboard: 01432 355444
  • Two Week Wait: 01432 383100 option 1
  • Radiology: 01432 364454

Ludlow Hospital

  • Physiotherapy: 01584 872201 option 3
  • X-ray appointments: 01584 872201 option 8
  • Minor injuries (24-hr ECG): 01584 872201 option 2

Robert Jones and Agnes Hunt Hospital

  • Main switchboard: 01691 404000
  • Outpatient bookings (orthopaedics): 01691 404360
  • Rheumatology: 01691 404370

Kidderminster Treatment Centre: 01562 823424
Bridgnorth Community Hospital: 01746 762641
Worcester Royal Hospital: 01905 763333

Private Referrals

Should you wish to be referred to a private clinic, please research your private hospital and consultant of choice.

You will need to discuss insurance, self-funding prices, etc with them (the surgery cannot do this for you).

Once you have made your decision, please inform the surgery and the appropriate referral will be made.

Millions of patients on the waiting list for NHS care will be able to access support and check wait times at their fingertips thanks to a new online platform called My Planned Care.

The platform will allow patients and their carers to access information ahead of their planned appointment, operation or treatment through the touch of a button.

Visit My Planned Care

My Planned Care